Griffith Preservation custom services

Know what to expect before commissioning a project.

Communication:

  • Preferred methods of communication during projects are by sending an email to [email protected]
  • Expected response time to new requests is typically within one day.


Pricing and Payment Terms


Custom Drawing Price Structure

  • Drawings are based per project by the complexity of the references or concepts. Prices commonly range between $200 to $300 but may be more for a very complex piece.


Graphic Design Price Structure

  • Graphic design projects (business cards, book covers, etc.) are priced based on an hourly rate.
  • Digital photo restoration projects are priced based on the complexity of what needs fixing.


Invoicing and Payment Schedule for Commissions:

  • An invoice will be sent via email prior to payment that lays out terms detailing when payments are due and the total amount.
  • Payment installments can be arranged on larger purchases.
  • For art commissions, a down payment will be required before work begins.
  • To pay, create an account and choose the best payment method


Revisions and Edits to Commissions:

  • For graphic products, necessary edits will be free, but extensive editing or revisions to products will require further payment.
  • For drawings, revisions and edits will require further payment.


Refundable and Nonrefundable Products and Services:

  • Commissioned artworks and graphic design works are nonrefundable services.
  • Books requested to be signed out to individuals are nonrefundable.
  • Other products in the store are refundable if the buyer pays shipping.


Cancellation and Termination of Commissions:

  • Upon cancellation of a commissioned artwork, the initial down payment will be kept as compensation. 
  • Griffith Preservation holds the right to terminate projects if the client breaks invoice agreements
  • If unforeseen circumstances or acts beyond control require termination of the project, down payment will be returned to the client. 


Deliveries and Ownership Rights


Turnaround Time for Commissions:

  • Artworks and graphic design projects can take several days or weeks to complete.
  • Delays in receiving feedback or materials from the client may affect this timeline.


Final Handover Products:

  • Upon project completion clients will receive digital files in any format they request. By default, clients may receive a high quality .jpg or .pdf by email.
  • Original artworks and prints will be shipped in a durable protective envelope and secured in an archival sleeve within a folder.


Ownership and Usage Rights of Commissions:

  • Use of copyright symbol on the drawing next to the signature indicates ownership of Kyle Griffith.
  • Those who commission custom portraits will have the right to share digital copies of their artwork. Kyle also offers professional quality prints of the custom artworks for purchase. 
  • The artist will retain rights to use commissioned portraits for portfolio use. 
  • Design assets are primarily sourced from real scanned documents and textures. Fonts used are downloaded as free-use and images used are confirmed to be public domain. 


Confidentiality and Non-Disclosure on Projects:

  • Projects are kept confidential unless otherwise inquired by the client to openly share an ongoing artwork or graphic design job.
  • Commissions made as gifts during upcoming holidays will be kept private and will not be revealed on the website prior to gifting.  


Terms Changes:

  • Griffith Preservation has the right to update or modify the terms and will notify clients of any necessary changes beforehand.


Client Responsibilities:

  • Clients should consider the time frame for requesting commissions. Please allow a month or longer ahead of beginning projects and stay available for communication over that time.
  • Clients are asked to prepare high quality reference images or scans to send via email. Clients without scanners may seek out a public scanner at a local library. 
  • Images 3000 pixels in height or width are what I consider to be high quality.
  • Progress updates will be sent to the client throughout the project and final proofs will be sent for approval.


Client Testimonials and Portfolio Usage:

  • Griffith Preservation may decide to showcase the completed project in the website’s portfolio and may also request permission to use client testimonials if they provide a positive review.

Terms updated 29 February 2024.